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Emergency Accommodation

Safe, immediate shelter for individuals and families in crisis. Our emergency accommodation provides a secure, comfortable place to stay while you get the support you need.

What We Provide:

  • Private, safe rooms with basic furnishings
  • Clean bedding, toiletries, and essentials
  • Meals and kitchen facilities
  • 24/7 security and support staff
  • Laundry facilities
  • Common areas for relaxation

Available: 24/7, 365 days a year

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Counseling & Mental Health Support

Professional counseling services to help you process trauma, manage stress, and build emotional resilience.

Our Counseling Services:

  • Individual counseling sessions
  • Trauma-informed therapy
  • Crisis intervention support
  • Family counseling
  • Group therapy programs
  • Referrals to specialist services

Provided by: Qualified psychologists and counselors

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Case Management

Personalized support planning to help you navigate services, access resources, and work toward your goals.

Case Management Includes:

  • Comprehensive needs assessment
  • Personalized support plans
  • Assistance accessing government services
  • Housing application support
  • Employment assistance
  • Legal and financial referrals
  • Regular check-ins and progress reviews
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Life Skills & Education Programs

Practical skills training to build confidence, capability, and independence for sustainable living.

Programs Include:

  • Budgeting and money management
  • Cooking and nutrition classes
  • Job search and interview skills
  • Resume writing workshops
  • Tenancy skills and rights
  • Parenting support programs
  • Computer literacy training
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Transitional Housing Support

Medium-term accommodation and support while you work toward securing permanent housing.

Transitional Support:

  • Safe, stable accommodation (3-12 months)
  • Ongoing case management
  • Independent living skills development
  • Housing application assistance
  • Connection to community services
  • Exit planning and follow-up support
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Family Support Services

Specialized support for families with children, ensuring safe, stable environments for whole family units.

Family Services:

  • Family accommodation units
  • Parenting support and education
  • Children's activities and programs
  • School enrollment assistance
  • Child care referrals
  • Family counseling

How to Access Our Services

Getting help is simple - here's what to expect

1

Reach Out

Call our 24/7 crisis line or visit our website. No appointment needed for emergency support.

2

Initial Assessment

Brief, compassionate conversation to understand your immediate needs and situation.

3

Immediate Support

Access emergency accommodation and essential services right away if needed.

4

Support Planning

Work with a case manager to create a personalized plan for your unique situation.

5

Ongoing Support

Access counseling, programs, and services as you work toward stability and independence.

Ready to Access Support?

Our team is here 24/7 to help. Reach out today - you don't have to face this alone.